Can't use addon LTE

baptistebaptiste
in InfraSensing Sensors
We have a LTE addon to send SMS in case network is gone.
WE have a working data SIM, status of SIM is Ok
But we can't send test SMS : "status error"

Also how to configure sensors to direct SMS to this addon ? We don't want/need to use the SMS gateway.

Tks for your kind answer.

./Frederic Meyrou
[email protected]
IT MAnager

Comments

  • AdministratorAdministrator
    Did the LTE add-on connect to the network? (This is shown on OLED upon unit start)
    Does your SIM support SMS? (Often data only SIM cards do not support SMS as a function)
  • baptistebaptiste
    edited August 2021
    Cellular add-on is connected to the network
    The SIM supports SMS
  • AdministratorAdministrator
    Then it will most likely be an issue at the end of the carrier / mobile operator. They can see the communication between the device and their network and help you get to the root cause of tte issue.
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