I deleted the IR Spot sensor

GatesGAGatesGA
in InfraSensing Sensors
I deleted the IR Spot sensor and now when I try to add it back it is missing even when the system detects it when adding the new sensor.

Comments

  • GatesGAGatesGA
    Monitoring screen says "Ready" but it is greyed out.
  • adminadmin
    GatesGA not sure what went wrong. Replace in the conf/ subdirectory the original conf.db with this one:
    http://downloads.serverscheck.com/monitoring_software/upgrade/conf.db

    This will reset the entire configuration to its initial settings. Reboot after replacing the conf.db
  • GatesGAGatesGA
    Admin, I got it to work by uninstalling the sensor from the device manager and restarting. But now the temperatures seems to be lower than what they supposed to be. i.e. like 92 degrees but should be 98 degrees.
  • adminadmin
    The temperature calculation is done within the sensor; not the small PC. As per user manual: the first question would be to see if the lens of the sensor is clean? (this must always be clean or it could result in incorrect measurements)
  • GatesGAGatesGA
    It is clean and brand new.
  • adminadmin
    The only way to accurately test the temperature is to test it against a calibrated black body. Not sure what object you are measuring it against but the way the sensors works is by sending an IR beam with a 12 degree angle. So even a little bit off compared to previous measurement can result in a different measurement -> see https://serverscheck.com/solutions/corona-covid-19.asp#bodytemperature
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