Can Warning alerts and down alerts be separated to send to two different alert groups
I would like warning alerts to not be sent to the high level people until is urgent (down)
For example normal techs get the warnings to go and have a look and fix and if they don't fix then a down alert then goes to the higher level manager.
For example normal techs get the warnings to go and have a look and fix and if they don't fix then a down alert then goes to the higher level manager.
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