Email ALert

namanama
in InfraSensing Sensors
I'm testing email Alert using mail.serverscheck.email.
I registered to my.serverscheck.com and I received the necessary smtp parameter.
I always have an error

Resolving host: OK
Looking for SMTP server: FAILED

Comments

  • AdministratorAdministrator
    Seems like there is a blocking on your network / firewall based on message
  • namanama
    Is there any interface to pull log from gateway?
  • AdministratorAdministrator
    edited August 2018
    There is no log that can be pulled. You'd need to check the communication at a switch or mail server level
  • PocholloPochollo
    nama

    This happened to me too, but I was able to fix it by simply generating a new UID and PIN over my account. you should try that too and see if it works.
  • AdministratorAdministrator
    A bug was identified when generating a new UID and PIN. Please try again by simply going to the Email option in your myServersCheck account
This discussion has been closed.