Not receiving registration SMS
SMS alerting 1. We did not receive activation code for some of the numbers, what can be done about this.
2. A client who got his activation mistakenly deleted it, how can we get back the activation code.
2. A client who got his activation mistakenly deleted it, how can we get back the activation code.
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Comments
1. This is most likely an issue with your mobile operator. Some operators do not having roaming fully implemented and as such SMS messages may not be received. This is especially true in Africa.
2. We need the number of the client to manually reset the activation. This takes approximately 1 week.
2. A total of 38 phone numbers where sent for activation code, the numbers below did not receive their code, could you please do this manually and sent to us.
+231886501568
+231886501070
+231886501399
+231886501259
+231886501285
+231886501306
+231886501303
+231886501234
+231886501201
+231886501379
+231886501371
+231886501204
+231886501585
+231886501364
+231886501508
+231886501319
+231880501308
+231886501006
+231886501504
+231886501580
Getsy