Temp Sensor & Gateway Firmware
ProTech
Hi,
I have a Temp Sensor & Gateway v5 with an OLED Display not working after updating to the latest firmware available for download on this site. Out of the box it came with the following.
Hardware Version: Release 5.1
Firmware Version: Realese 7.41
Build Date: Nov 23 2017
It was reported to me by a colleague that after he updated the firmware for his device (same model) his OLED Display stopped working. I wanted to see if I could replicate the issue on my device to rule out any hardware issues. I uploaded the latest version available for download to my device and sure enough it did happen. I made sure the screen was enabled in the settings but no OLED Display. The display only comes up when it Reboots. I did notice a different build date from the file I downloaded. Everything else matched.
Hardware Version: Release 5.1
Firmware Version: Realese 7.41
Build Date: Nov 19 2017
It seems the device came with a newer firmware build date that is not available for download. How can I get the latest firmware build date file? Or how can I resolve this issue.
Also, if I reset to factory defaults it goes to version 3.x.
I have a Temp Sensor & Gateway v5 with an OLED Display not working after updating to the latest firmware available for download on this site. Out of the box it came with the following.
Hardware Version: Release 5.1
Firmware Version: Realese 7.41
Build Date: Nov 23 2017
It was reported to me by a colleague that after he updated the firmware for his device (same model) his OLED Display stopped working. I wanted to see if I could replicate the issue on my device to rule out any hardware issues. I uploaded the latest version available for download to my device and sure enough it did happen. I made sure the screen was enabled in the settings but no OLED Display. The display only comes up when it Reboots. I did notice a different build date from the file I downloaded. Everything else matched.
Hardware Version: Release 5.1
Firmware Version: Realese 7.41
Build Date: Nov 19 2017
It seems the device came with a newer firmware build date that is not available for download. How can I get the latest firmware build date file? Or how can I resolve this issue.
Also, if I reset to factory defaults it goes to version 3.x.
Comments
The version fixes the OLED issue
We apologise for the inconvenience.
Hardware Version: Release 5.1
Firmware Version: Realese 7.41
Build Date: Nov 23 2017